Introduction
At CTF Help, your privacy is our priority. This policy outlines how we collect, use, and protect your personal information.
Information Collection
We collect the following types of personal data:
- Personal Identifiers: Name, contact details, and any information provided during interactions.
- Medical Information: Health history and details necessary for clinical trial matching.
- Service Data: Information from health providers and service usage.
Use of Information
We use your data to:
- Match you with appropriate clinical trials.
- Provide support and improve our services.
- Conduct internal analysis and communication.
Sharing Information
We do not share personal data with third parties, except as required to provide our services or comply with legal obligations. This includes:
- Service Providers: Entities assisting us in delivering services.
- Legal Compliance: Authorities as required by law.
Data Security
We implement stringent measures to safeguard your data against unauthorized access, alteration, or disclosure. These include:
- Technical Measures: Encryption, secure storage, and access controls.
- Organizational Measures: Staff training and privacy policies.
Your Rights
You have the right to:
- Access your personal information.
- Correct or update your information.
- Request deletion of your data.
- Object to data processing and request restrictions.
For any privacy-related inquiries or requests, contact us at [contact information].
Retention of Data
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.
Cookies and Non-Personal Data
We use cookies and similar technologies to enhance user experience and gather non-personal information, such as browser type and visited pages.
Social Media Integration
Information from social media accounts may be collected if you use them to sign in.
Children’s Data
We handle data of individuals under 16 years with special care and legal compliance, ensuring parental consent where necessary.
Policy Updates
We may update this policy periodically. Any changes will be communicated through our website.
Contact Us
For questions or concerns regarding your privacy, please contact us at contact@ctfhelp.com